Welcome to EuxmeHair. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us.

1. Information We Collect

• Information you provide directly, such as name, email address, phone number, and shipping or billing details
• Order and account information, including order history and payment confirmation
• Device and usage data, such as IP address, browser type, cookies, and site interactions, collected for analytics, security, and fraud prevention purposes
• Information from trusted third-party services used to operate our online store

2. How We Use Your Information

• To process and fulfill orders
• To provide customer support and respond to inquiries
• To send service-related and optional promotional communications with your consent
• To improve our website, products, and services
• To detect and prevent fraud or unauthorized activity

3. Email & SMS Communications

If you choose to provide your email address or phone number, you may receive order-related notifications or optional promotional messages from EuxmeHair. You may opt out of marketing communications at any time by following the instructions included in our messages.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze traffic, and enhance user experience.

Learn more at the Shopify Cookies Policy .

5. Sharing Your Information

• Shopify, as our ecommerce platform provider
• Payment processors and financial service providers
• Shipping and logistics partners
• Analytics and marketing service providers
• Authorities when required by applicable law

Your information may be processed and stored in different countries where our service providers operate, including the United States. We take reasonable steps to ensure your data is protected in accordance with applicable laws.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of online transmission or storage is completely secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us through our support channels.

8. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Customer Support

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our customer support team:

• Email: support@euxmehair.com
• Support Page: https://www.euxmehair.com/pages/contact-us