Welcome to euxmehair. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, make a purchase, or communicate with us.

1. Information We Collect

We collect personal information in the following ways:

• Information you provide directly (e.g., name, email, phone number, shipping address, billing info).
• Order and account details (e.g., payment confirmation, order history, saved preferences).
• Device and usage data (e.g., IP address, browser, location, session behavior, cookies).
• Third-party sources such as Shopify, payment gateways, logistics providers.

2. How We Use Your Information

• To process and fulfill orders
• To provide customer support and respond to inquiries
• To send order updates, marketing emails, and SMS with your consent
• To improve our website, products, and services
• To detect and prevent fraud or illegal activity

3. SMS and Email Marketing Consent

By providing your phone number or email at checkout or through opt-in forms, you consent to receive recurring marketing messages (including abandoned cart reminders, order notifications, and promotional offers) from euxmehair. Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS or clicking the "unsubscribe" link in our emails. For help, reply HELP or contact us at euxmehair@gmail.com.

4. Cookies and Tracking

We use cookies and similar technologies to personalize content, analyze traffic, and deliver targeted ads. You can manage your cookie settings via your browser. Learn more at Shopify Cookies Policy.

Our website recognizes the Global Privacy Control (GPC) signal and honors it where legally required.

5. Sharing Your Information

We may share your personal information with:

• Shopify (our platform provider)
• Payment processors (e.g., PayPal, Stripe)
• Shipping carriers (e.g., DHL, FedEx, UPS)
• Marketing and analytics tools
• Law enforcement if required by law

6. Data Security

We use industry-standard security measures, including SSL encryption, to protect your data. While we take reasonable precautions, no online system is 100% secure. We encourage you to keep your account information confidential.

7. Your Rights

Depending on your location (e.g., EEA, UK, California), you may have the right to:

• Access or request a copy of your data
• Request correction or deletion
• Opt out of marketing communications
• Limit or object to certain types of data processing

To exercise your rights, contact us at euxmehair@gmail.com.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us for removal.

9. Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Updates will be posted here with the new effective date.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: euxmehair@gmail.com
• Phone: +86 193 5321 9138
• Address: No. 78 Yongping Road, Licang District, Qingdao, Shandong, China

Thank you for trusting euxmehair.