Shipping Policy

1. Order Processing Time

At EuxmeHair, each order is carefully prepared to ensure quality and accuracy. Orders are typically processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

Delivery timeframes shown on product pages (such as “4–10 Business Days”) refer to the estimated transit time after the order has been shipped and do not include processing time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

• Processing times may be extended during peak seasons, promotions, or holidays.
• Custom-made or pre-order items may require additional preparation time, which will be clearly stated on the product page.

2. Shipping Methods & Estimated Delivery Time

Orders are shipped from our fulfillment center in China.

We offer international shipping, including to the United States and other supported regions. Most orders are delivered within 4–10 business days after shipment.

Total delivery time is typically around 5–13 business days (1–3 days processing + 4–10 days transit).

Actual delivery time may vary depending on destination and carrier conditions.

3. Shipping Costs

We currently offer free standard shipping on all orders.

4. Additional Charges

The price shown at checkout is the final amount you pay.

Customers will not be required to pay any additional fees upon delivery.

5. Order Tracking

Once your order has shipped, a tracking number will be sent to you via email.

• You may track your shipment using the link provided in the shipping confirmation email.
• You can also track your order through our Order Tracking Page .

Tracking information may take 24–48 hours to update after shipment.

If you do not receive tracking information within 3 business days after your order has been processed, please contact us via our Contact Us page or email us at support@euxmehair.com.

6. Shipping Address Disclaimer

Please ensure that your shipping address is accurate and complete at checkout. EuxmeHair is not responsible for lost or delayed packages caused by incorrect or incomplete address information.

If an order is returned due to address issues, reshipment may be arranged at the customer’s expense.

7. Lost or Delayed Packages

While we strive to ensure timely delivery, EuxmeHair is not responsible for delays caused by factors beyond our control, including:

• Weather conditions
• Carrier service disruptions
• Incorrect shipping information provided at checkout

If your package is significantly delayed or appears to be lost, please contact us through our Contact Us page . We will assist in investigating the issue with the carrier.

8. Pre-order or Custom Orders

Certain products may be offered as pre-order or custom-made items.

• Estimated production time will be clearly stated on the product page.
• Shipping timeframes apply after production is completed.

Contact Us

For shipping-related inquiries, please visit our Contact Us page or email us directly at support@euxmehair.com.